Returns & Exchanges
OAK + FORT accepts returns and exchanges on unworn, unwashed, and tag-attached merchandise within 30 days of the original purchase or delivery date. Please note that clearance items marked as Final Sale are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags are attached and the packing slip is included inside.
- 3.Affix Shipping Label
Download and print the prepaid return shipping label provided by the portal and attach it to the outside of your package over any existing labels.
- 4.Drop Off and Track
Leave your package at an authorized shipping carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.